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Refund policy

Reeva Shipping & Returns

Reeva uses QLS fulfillment as a partner for logistics. All packages sent in the name of Reeva are provided with a tracking number and insurance for the cost of your package.

Shipping costs
Reeva offers free shipping and return within the Netherlands and Belgium.

Shipping time
- The Netherlands / Belgium within 2 working days.
- Rest of Europe 1- 6 working days (shipping costs are shown at checkout)

Availability stock
We do our best to synchronize the stock on the website as well as possible with the stock in the warehouse. It may happen that a product is temporarily out of stock while it seemed available on the website. In this case we will inform you about this and the purchase amount will be refunded by us.

We accept ideal, paypal, mastercard, bank contact, visas, maestro, american express

Accelerated Checkout: Shop Pay, Apple Pay, Google Pay

Shipping process
1. After completing the payment you will receive an order confirmation. (make sure it can also sit in your spam folder)
2. You will be kept informed of the delivery process via the email you receive from Goparcel.
3. The package will be delivered to you within 2 working days.

If you do not receive a Track & Trace code, we would like to email you to State your order number *

Wrong address
When there is an error in the address, the package will be returned to our warehouse by the carrier. We want to keep a close eye on the track & trace. When there are problems with delivery and we still
No contact with you we want to email you questions to

Free return

Reeva offers you the possibility to return your purchase for free within 30 days from the order date within the Netherlands and Belgium.

You can do it e.g. Clicking on the following link create a return label:

Always send an email with your order number and return to

The purchase amount will be reimbursed within 14 days upon receipt in the warehouse.

If you want to exchange a package you can take the following steps:

1. Create a return label via this link:
2. Send an email with your order number and the product that you wish to exchange. Send the return license as an attachment. We ensure that the desired size of the product is sent to your address.